Privacy Policy
Last Updated: January 2025
1. Introduction
Welcome to AdReport ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered ad report generation platform.
2. Information We Collect
2.1 Account Information
When you create an account, we collect:
- Email address
- Name (if provided)
- Password (encrypted and stored securely)
2.2 Ad Platform Data
When you connect your Meta Ads account (or other ad platforms), we collect:
- Campaign performance data (spend, impressions, clicks, conversions)
- Campaign names and metadata
- Ad account identifiers
- OAuth access tokens (stored securely, encrypted at rest)
This data is used solely to generate reports and provide AI-powered insights. We do not use this data for advertising or sell it to third parties.
2.3 Usage Information
We automatically collect:
- Device information (browser type, operating system)
- IP address (anonymized where possible)
- Usage patterns (pages visited, features used)
- Error logs and performance metrics
3. How We Use Your Information
We use your information to:
- Provide Services: Generate ad performance reports and AI-powered insights
- Improve Services: Analyze usage patterns to enhance features and user experience
- Communicate: Send service updates, security alerts, and support responses
- Security: Detect and prevent fraud, abuse, and unauthorized access
- Legal Compliance: Comply with applicable laws and regulations
4. AI Processing and Data Usage
Our AI-powered insights are generated using OpenAI's GPT-4o-mini model. When generating reports:
- Campaign performance data is sent to OpenAI for analysis
- Data is processed according to OpenAI's privacy policy
- We do not use your data to train OpenAI models (data is not retained by OpenAI for training purposes)
- All data transmission is encrypted and secure
5. Data Sharing and Disclosure
We do not sell your personal information. We may share data:
- Service Providers: With trusted third-party services (Supabase for hosting, OpenAI for AI processing) who assist in operating our platform
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
- With Your Consent: When you explicitly authorize sharing
6. Data Security
We implement industry-standard security measures to protect your data:
- Encryption at rest and in transit (TLS/SSL)
- Secure OAuth token storage
- Row-level security (RLS) in our database
- Regular security audits and updates
- Access controls and authentication
However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Export your data in a machine-readable format
- Opt-Out: Unsubscribe from marketing emails (service emails will continue)
To exercise these rights, contact us at privacy@adreport.com
8. Data Retention
We retain your data for as long as your account is active or as needed to provide services. When you delete your account:
- Account information is deleted immediately
- Ad platform data is deleted within 30 days
- Aggregated, anonymized data may be retained for analytics
9. Children's Privacy
Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. International Data Transfers
Your data may be processed and stored in the United States and other countries. By using our service, you consent to the transfer of your data to these locations. We ensure appropriate safeguards are in place for international transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the updated policy on this page
- Updating the "Last Updated" date
- Sending an email notification for material changes
Your continued use of our service after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: snap-labs@plugo.co